Reporting Issues / Submitting a Support Ticket

Customer and Technical Support Information
In order for us to correctly diagnose your issue, we would like you to send us a message including the following:   A detailed description of the problem....
Tue, 24 Jul, 2018 at 4:20 PM
[LINUX] Variables with HardInfo and Crash Logs
In order to correctly diagnose your issue, we would like to ask you to send us a message including the following files:   1) a list of all your environment ...
Tue, 24 Jul, 2018 at 3:13 PM
Invalid activation codes / Region issues / Missing DLCs etc.
When it comes to issues connected with purchasing different versions of the game, DLC items, missing/invalid/duplicated codes etc.,  we would like you to te...
Tue, 24 Jul, 2018 at 3:20 PM
Ideas / Feature Requests / Other Thoughts
Keep in mind that some ideas might not be implemented in our game, but if you wish to see something particular and interesting implemented into the world of...
Tue, 24 Jul, 2018 at 1:37 PM
Support for Other WB Games
With respect to WB Games, we would like to refer you to support.wbgames.com.
Tue, 24 Jul, 2018 at 3:16 PM
Support for Dead Island
Unfortunately, we do not provide support for the Dead Island series. All of the rights and assets belong to Deep Silver. In order to receive help with respe...
Tue, 24 Jul, 2018 at 3:14 PM